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Make sure Zoom has permission to use your camera by going to your device’s app settings. Update your device’s drivers. Windows users should go into the Device Manager and check to make sure the camera’s drivers are up-to-date. Update your Mac. If you’re on a Mac running macOS Restart your device. A reboot fixes most computer problems because it closes any ongoing processes that could be interfering with software or hardware , such as your camera.

Change Zoom’s Advanced Video Settings. Zoom provides advanced tools designed to enhance video playback, but they sometimes have the opposite result. If your video continues to be distorted, open Zoom while not in a meeting and select the Settings gear , then choose the Video tab and select Advanced to adjust these options. Make sure the correct camera is chosen and that the box beside Turn off my video when joining meeting isn’t checked.

Reinstall Zoom. If you’re using the mobile or desktop versions of Zoom, uninstall the program and redownload it from the Apple App Store, Google Play , or the Zoom website. Alternatively, you can try using the web version. If you’re still having trouble with your camera in Zoom, you can still participate in meetings with your microphone or by dialing-in to Zoom.

Some Lenovo PCs have a default feature that prevents Zoom from accessing the camera. To turn off your webcam video on Zoom, select Stop Video from the bottom left of the screen.

Other people won’t be able to see you. Log in to Zoom, select your profile picture, and click Settings. Select the Video tab and hover over your camera preview. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

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In reply to A. User’s post on April 9, Thanks in advance. Viney Dhiman. In reply to Viney Dhiman’s post on May 16, I am still having trouble with my microphone for Zoom.

 
 

 

Quick Fixes When Your Zoom Meeting Camera Isn’t Working.

 
If the microphone isn’t working on your HP laptop, you can run through some troubleshooting steps that will probably get it going again. Fix 1: Restart Windows Fix 2: Force Stop the app: Fix 3: Modify Zoom Settings: Fix 4: Update Camera Driver: Fix 5: Use. In order to run telecommunication apps like Skype or video recorders on your device or on YouTube, you will need a webcam.

 
 

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